The New Book of Knowledge (set) Essay Example For Students

The New Book of Knowledge (set) Essay Complete Set 1952 Book of Knowledge The Childrens Encyclopedia (That Leads to Love of Learning). 20 Volumes in 10 Leather Hardcover Books. Furthermore School-Subject Guide and Graded Courses of Study books keyed to the 1952 Book of Knowledge, Master Keys to Understanding the Book of Knowledge manual for utilizing the Index contained in last bound volume, and Character Education Guide to the Book of Knowledge additionally keyed to the 1952 Edition printing. Uncommon complete set with auxiliary aides A twenty-volume release outlined with maps, pictograms, and photos in shading and high contrast. Passages are composed on a scope of understanding levels and are crafted by qualified masters. Each volume is independently filed with cross references to relevant data found in different volumes. I had a to some degree prior adaptation of this reference book and I adored it. It was my first reference book and Grolier made an awesome showing making many subjects progressively open to class matured understudies. I would pour over the maps and craftsman plates particularly for a considerable length of time. I especially recollect one bright plate of the winged creatures of heaven from New Guinea. This set opened a window into fascinating and outside terrains and started an enthusiasm for characteristic history and topography that proceeds right up 'til the present time 50 years after the fact. Later in secondary school I began perusing increasingly develop reference books like the World Book, which was solid on history and particularly U.S. history, and obviously the Britannica, which was more grounded on the science, however everything began here. I bought a lot of these in 01 for our little self-teach. My child and I spent numerous brilliant hours perusing them to one another on steamy Hawaiian evenings. I wish I had something like this as a kid. Im re-perusing them again now that Im an unfilled nester.

Assignment Essay Example | Topics and Well Written Essays - 2500 words - 1

Task - Essay Example rning fire flare-ups in building structures are currently generally utilized as a device to comprehend the causes and outcomes of fire in different situations which can be utilized by engineers in planning wellbeing plans. Moreover, a few nations over the globe have experienced genuine changes as far as their structure wellbeing guidelines which is presently progressively centered around the presentation based way to deal with fire security plan. Be that as it may, the necessities identified with fire wellbeing structure for different sorts of structures contrast to a great extent as per conditions of every individual case. Complying with the prerequisites of the imperviousness to fire standards set somewhere near the different controlling specialists, prompts a synchronous increment in development costs, since over the top utilization of wellbeing materials during building development is frequently inescapable yet unnecessary and avoidable. These repetitive costs can be maintained a strategic distance from through the as of late developed field of fire wellbeing building and the most recent pattern which centers around an exhibition based fire security guideline arrangement planned for improving the structure plans so that the security of the occupants isn't undermined and the expenses are controlled. The utilization of logical and designing standards with the impacts of fire so as to diminish the death toll and harm to property by evaluating the dangers and perils included and give an ideal answer for the use of preventive or defensive measures (Purkiss 2007, Pp.1). Such an idea applies to all circumstances where fire is an approaching helplessness. The low ascent household structures are the ideal objective of fire related harm since such structures generally don't include utilization of entangled plan strategies and furthermore, in such structure structures the odds of human casualty is higher as the reasons for death in such a circumstance are normally the spread of smoke and other poisonous gases, as opposed to through structure breakdown, which keep the occupants from getting away (Malhotra,

Khan Academy now on your iPad more interactive and personalized than ever

Khan Academy now on your iPad more interactive and personalized than ever Back in 2008, Khan Academy started as a simple library of YouTube videos, but has grown to become so much more. Over 15 millions students per month are learning across the platform through video lessons, tutorials and interactive exercises. In our mission to build a free, world-class education, weve heard from students that they want to learn and practice on tablets: it’s easier to access whether you’re at school, on the couch or doing homework with friends. For the past few years we’ve offered a great video viewing experience on iPads - today, we’re excited to introduce the next step in Khan Academy’s mobile story: bringing interactive, personalized learning to the iPad with math exercises, handwriting recognition and more. So what’s the story? This is the first time that the entire library of Khan Academy has been made available on iPads! Our app has been built for speed - it’s the easiest and most personal way to access all of our content. We also wanted to build features uniquely suited for the platform, like our beautiful scratchpad that you can use to jot down your thoughts and work through problems in the app. Our new app has brand new ways to help you learn math and more on the iPad: Sharpen your skills: over 150,000 interactive, common core aligned exercises with instant feedback and step-by-step hints for each question. Follow along with what you’re learning in school or practice on your own, at your own pace. Flex your muscles: the app adjusts to give you interactive exercise recommendations that are tailored just for you through the world of math. Show your work: the app harnesses the power of showing and stepping through your work with a beautiful, expansive scratchpad. Once you have your answer, just write it in, and we’ll recognize your answer! Track back: your learning auto-magically syncs between your iPad and khanacademy.org, so your progress and recommendations are always up-to-date, anywhere, anytime. We’re excited that this can help you learn almost anything: we’ve put together thousands of videos on science topics such as biology, chemistry, and physics, and the humanities with tutorials on art history, civics, and finance, too. Our new app has a new, expansive design that highlights our content and makes it more efficient for students to access content at the right level and puts you a few touches away from our full library of videos, articles, and exercises. This app would not have been possible without the generous support of our donors. It’s available now - download it here and be sure to let us know what you think in the comments below!

Khan Academy now on your iPad more interactive and personalized than ever

Khan Academy now on your iPad more interactive and personalized than ever Back in 2008, Khan Academy started as a simple library of YouTube videos, but has grown to become so much more. Over 15 millions students per month are learning across the platform through video lessons, tutorials and interactive exercises. In our mission to build a free, world-class education, weve heard from students that they want to learn and practice on tablets: it’s easier to access whether you’re at school, on the couch or doing homework with friends. For the past few years we’ve offered a great video viewing experience on iPads - today, we’re excited to introduce the next step in Khan Academy’s mobile story: bringing interactive, personalized learning to the iPad with math exercises, handwriting recognition and more. So what’s the story? This is the first time that the entire library of Khan Academy has been made available on iPads! Our app has been built for speed - it’s the easiest and most personal way to access all of our content. We also wanted to build features uniquely suited for the platform, like our beautiful scratchpad that you can use to jot down your thoughts and work through problems in the app. Our new app has brand new ways to help you learn math and more on the iPad: Sharpen your skills: over 150,000 interactive, common core aligned exercises with instant feedback and step-by-step hints for each question. Follow along with what you’re learning in school or practice on your own, at your own pace. Flex your muscles: the app adjusts to give you interactive exercise recommendations that are tailored just for you through the world of math. Show your work: the app harnesses the power of showing and stepping through your work with a beautiful, expansive scratchpad. Once you have your answer, just write it in, and we’ll recognize your answer! Track back: your learning auto-magically syncs between your iPad and khanacademy.org, so your progress and recommendations are always up-to-date, anywhere, anytime. We’re excited that this can help you learn almost anything: we’ve put together thousands of videos on science topics such as biology, chemistry, and physics, and the humanities with tutorials on art history, civics, and finance, too. Our new app has a new, expansive design that highlights our content and makes it more efficient for students to access content at the right level and puts you a few touches away from our full library of videos, articles, and exercises. This app would not have been possible without the generous support of our donors. It’s available now - download it here and be sure to let us know what you think in the comments below!

Regulated Legalization of Cannabis in Germany Essay

Leaving the moral ‘high’ grounds Towards a regulated legalization of cannabis in Germany Introduction At first glance, German drug policy seems quite progressive: Drug abuse is treated as a health and social issue and there is a strong focus on prevention through education. However, Germany is still a staunch supporter of the current prohibition regime and is committed to the aim of a â€Å"drug free society†. As such, tackling the supply side of the drug trade is still an important pillar of German drug policy, which leads to a number of adjacent problems (International Narcotics Control Strategy Report, 2009). In order to reduce drugrelated harm, better combat international drug trafficking and to allocate public resources more†¦show more content†¦Policy Suggestions NN31701 1 While potentially all drugs are dangerous, only a fraction of marijuana users displays signs of problematic useÍ ¾ The majority are otherwise lawabiding citizens. Until today there are no recorded incidents of deaths resulting from marijuana overdoses and the drug is generally not associated with violence, unlike alcohol, which is legally available. (Nadelmann, 2013). A popular misconception regarding the legalisation of drugs is that it entails a complete liberalisation of the drug markets and a carte blanche for completely unrestricted drug use. Indeed, what proponents of reform advocate is MORE regulation. At this point, the production and distribution of drugs is entirely left to international drug cartels and street dealers, selling products of unknown purity and quality with gigantic profit margins to adults and minors alike (Rolles, 2007).Thus, the German government should set up a government controlled licensing system for the production and sale of cannabis in conjunction with a set of strict rules: ââ€"  No sale to minors ââ€"  No consumption outside the licensed venues ââ€"  No advertising ââ€"  Limit number of producers and retailers ââ€"  Provide consumers with adequate information regarding cannabis use Impact on stakeholders Improved control over quality and purity Recent reportsShow MoreRelatedAn Analysis Of An Ethical Dilemma Using The Doing Ethics Technique Essay2122 Words   |  9 Pagespublic support for marijuana law reform than ever before with new polls showing more than half the country is in favor of legalizing marijuana. The Drug Policy Alliance (DPA) believes marijuana should be removed from the criminal justice system and regulated like alcohol and tobacco. What’s going on? The drug war is responsible for hundreds of billions of wasted taxes dollars and misallocated government spending, as well as devastating human costs that far outweigh the damage caused by drugs aloneRead MoreBuy A Gram Or Keep It Banned?2119 Words   |  9 Pagesoverdoses or negative health effects by adult users. Marijuana has the possibility to generate millions in revenue, primarily at the state level if legalized and taxed. Legalization would have a great impact on organized crime, such as cartel sales, thus reducing crime rates. These are only some of the many advantages of legalized and regulated marijuana sales. Therefore, one could deem it irrational to ban something that could possibly save or, at the very least, improve the quality of lives. The tax benefitsRead MoreWhy Hemp Should Be Legalized Throughout The U.s.1666 Words   |  7 Pagesmarijuana, it is actually a healthy thing, it can be used for many things, and it is nothing like marijua na (ethos). Some people believe hemp and marijuana are very much alike, however, they are far from a like. Yes, they are in the same family, cannabis, but the only similarity they have is their looks. Yes they look alike but, marijuana is shorter and bushier while hemp is generally taller. Hemp is a plant. There isn’t anyone or anything on Earth that could turn hemp in to marijuana. If you smokeRead MoreThe Prohibition Of Marijuana Should Be Legal1948 Words   |  8 Pagesdrug, it in fact has medical, economic and social benefits such as a lowering the cost of the war on drugs, reducing the prison population, generating tax revenue, and creating jobs. These are just a few of the many benefits that can come with the legalization of marijuana. As we learn more about marijuana and its effects we need to revisit our social, political and legal views on its use. While recreational marijuana is still very controversial many people and states have come on board with medicalRead MoreShould Marijuana Be Medicine?1888 Words   |  8 Pagesdrugs? Cannabis setiva, has many nicknames, but most people know it as marijuana. Cannabis s. is a plant thought to have originated in Central Asia but in this day and age, it is grown all over the world. The marijuana plant, when extracted in resin-form, produces cannabinoids. Cannabinoids are the active chemicals in marijuana that cause a physical response when a person uses it. These chemicals act on a person’s nervous and immune systems. The most commonly known cannabinoid in Cannabis s. isRead MoreHistory of Medicine1796 Words   |  7 Pagesof the questions stated above. This medicine is marijuana and there are many different forms of it. Throughout the reading marijuana may be referred to as cannabis. Marijuana has been outlawed since the mid-1930s in the United States. With multiple people backing the medicinal use of marijuana it is on the rise again of being legal. Legalization of marijuana should be granted just for the fact of its medicinal benefits. The medicinal purposes of medical marijuana are vast, from diseases like: glaucomaRead MoreAmericas Right to Legal Marijuana Essay2068 Words   |  9 Pagesso long, the exact date it came about cannot be determined for certain. â€Å"The earliest cultural evidence of cannabis comes from the oldest known Neolithic culture in China, the Yang-Shao†¦about 6,500 years ago† (â€Å"Why Should Marijuana Be Legal?†). Marijuana was used in many cultures around the world long before the United States created its marijuana laws. The smoking of marijuana, or cannabis, for many of the reasons it is used in present day is in general the main purpose of what it was originallyRead MoreHemp Cultivation in China42289 Words   |  170 PagesInternational Hemp Association Hemp (Cannabis sativa L.) Cultivation in the Tai an District of Shandong Province, Peoples Republic of China Robert C. Clarke Naturetex International B.V. Van Diemenstraat 192 1013 CP Amsterdam The Netherlands Clarke, R.C. 1995. Hemp (Cannabis sativa L.) Cultivation in the Tai an District of Shandong Province, Peoples Republic of China. Journal of the International Hemp Association 2(2): 57, 60-65. This paper summarizes the history of hemp (Cannabis sativa L.) cultivation andRead MoreDrug Trafficking And The United States10785 Words   |  44 Pagesailments the drug was used to cure included, but were not limited to, cold fever, hay-fever and toothache. In the year 1887, Oregon became the first state to prohibit the sale of cocaine without instructions. Later in the year 1898, a drug company in Germany started selling of heroin to other countries and continents. At that time heroine was used as a cough suppressant drug. The amount of cocaine consumed in the United States increased in the year 1911 which caused increased cases of prostitution inRead MoreThe Problem Of Drug Trafficking10787 Words   |  44 Pagesailments the drug was used to cure included, but were not limited to, cold fever, hay-fever and toothache. In the year 1887, Oregon became the first state to prohibit the sale of cocaine without instructions. Later in the year 1898, a drug company in Germany started selling of heroin to other countries and continents. At that time heroine was used as a cough suppressant drug. The amount of cocaine consumed in the United States increased in the year 1911 which caused increased cases of prostitution in

Thailands International Business Environment and Economic...

Thailand economic international environment and economic risk Thailands economic system is a free enterprise economic system. In a free enterprise economic system various aspects of the economy are not closely monitored, the true market condition prevails whereby the prices for most basic commodities and services are demand driven. The government of Thailand has embraced this economic system although there are a few areas which are still under the governments watch for instance the gasoline and rice prices. Thailands economy is driven by agriculture where it is still the worlds leading producer of rice. Rice forms the bulk of its produce but other crops such as maize, mangoes, cassava, sugar cane, tobacco and pineapple among others are also grown. Apart from agriculture being the backbone of Thailands economy, other economic activities are also explored which include mining. The country is endowed with tin, gold, iron, coal, lead and precious stones among others. Majority of Thailands labour force are employed in the agricultural sector which is approximated to between 40% -50% of the population, and contributes to 12% of the countrys GDP. Other areas of the economy are equally improving especially in the manufacturing sector which is more diversified; investors have ventured into this area which has seen it improve significantly. Tourism also generates revenue to Thailands economy, as per the year 2011; the figures were approximated to be 6% (U.S. StateShow MoreRelatedThe Canadian Banking System1636 Words   |  7 PagesThe RBC, moreover, ranked first or second among Canadian financial institutions in earnings, market capitalization, and it was among the highest in the industry in Canada. By this time, the RBC has more than 1,600 branches, and 10 million personal, business, government, and financial institutions clients throughout the world. Further, the RBC had leaded several surveys and ranked highest of any financial institution in Canada. A 1996 survey selected the RBC as the best-managed corporation in CanadaRead MoreBusiness Enterprise and Innovation in Thailand2899 Words   |  12 PagesThailand Abstract The following ages focus on analyzing the innovation process in Thailand. The Introduction reveals the points of view that this paper intends to address. This is followed by a section that describes important issues about the business environment in Thailand, in order to understand the factors that affect companies activity in this country. The Innovation process in Thailand presents some of the most important characteristics of the Thai innovation process. The Recommendations sectionRead MoreRoyal Bank of Canada In Thailand Case Study3298 Words   |  14 Pagesfinally sealed when the International Monetary Fund (IMF) intervened and started a 16.7 billion dollar bailout funding program to help Thailand recover from the financial crisis. This was the largest bailout fund since the Mexican peso crisis in 1992. Mark Bielarczyk, Country Manager for the RBC knew that opening an office in an emerging market, such as Asia, required patience and persistence. Some of the challenges in eme rging markets especially in Asia are: volatility in economic growth, poor informationRead MoreAn Analysis of the Current Business Environment in Thailand3062 Words   |  12 PagesAnalysis of the Current Business Environment in Thailand Executive Summary Trade relations between Thailand and Australia have steadily increased over the years, and the two countries recently celebrated 60 years of bilateral trade. The strong ties that exist between Australia and Thailand have been further strengthened in recent years through a series of free trade initiatives, reduced or eliminated tariffs and, prior to 2003, through the provision of Australian economic development advisors toRead MoreComprehensive Report on Global Staffing Strategies3215 Words   |  13 Pagesresources spent on health care. This paper will cover the definition of medical tourism, Thailand’s country information, human resources challenges, cultural and regulatory factors, organizational effectiveness, recruitment information, changes in organizational structure, and critical point of view. Medical Tourism Medical tourism is the swiftly growing practice of traveling across international borders to obtain health care. Services usually sought by travelers include complex specializedRead MoreMarketing Plan For The National Innovation Agency ( Nia )3820 Words   |  16 Pagesinitial strategy was to target areas with less competition, but by 2007 had become so credible they could enter the market and actively take on any competition. Come 2009 their largest customer was a government agency which enabled i+Med to overwhelm Thailand’s rapid testing market. Partnering with the National Innovation Agency (NIA) i+Med was able to diversify its product line and become the sole patent owner for two innovative new products. CD4 SELECT is a cheap method to determine the total numberRead MoreDeveloping Emerging Market Countries Are Risky Or Not?1469 Words   |  6 Pagesbased on facts gathered from reliable sources. †¢ Answer the question 2. Current situations FDI flows to EMSs recently have decreased considerably compared to those in 1990s with regard of potential risks in EMSs. However, as time passes by, emerging market has become an important part of the international economy. Asia countries are the predominant location for FDI. China and India remain the two big countries that receive FDI sources. Because of low labor cost and low input cost, many investors areRead MoreStrategic Expansion Strategy : Hilton Worldwide Essay1538 Words   |  7 Pagescommonality between both statements is the mention of the words â€Å"earth† and â€Å"world† which means Hilton Worldwide seeks to have a strong international company, yet only 20% of their hotels resorts are located outside the United States. Expanding to Thailand will allow Hilton Worldwide to meet both their mission and vision statements. Hilton Worldwide implementing international expansion will have various implications. Opening a Canopy in Thailand will not change the overall target market for Canopies inRead MoreCompany Overview: Thai Airways International4636 Words   |  19 Pagesregularly done by means of joint marketing with other airline companies. Nevertheless, concern has been brought up regarding the risks of getting bigger way too quickly. In specific, speedy growth could be doing more harm than help to the airline company. Basically, it could lead to a loss of control and also to some important stock that they have accumulated. To even please Thailands increasing Muslim minority, and foreign passengers who are following the Islamic faith, it was decided that all kinds ofRead MoreMost Important Factors of Tesco Essay1483 Words   |  6 PagesImportant Factors of Tesco Tesco first launched their international expansion in 1994. After 11 years their sales have grown to contributing 20%( £7 billion) of the total turnover has been from overseas sales. The success of Tesco expansion overseas has mainly been down to the strategy of seeking out

Patriotism The Nation Of Inventors - 1269 Words

We are called the nation of inventors. And we are. We could still claim that title and wear its loftiest honors if we had stopped with the first thing we ever invented, which was human liberty† –Mark Twain. Mark Twain absolutely hit the nail right on the head when he said that, we are a nation of inventors, we invented human liberty, no one (that I know of) before us had free people with out a price, they didn’t have a president, they had rulers with absolute control/power over their people. We single-handedly revolutionized the world by not conforming to the status quo. When one speaks of patriotism they can’t help but think of â€Å"America.† I’ve looked up patriotism and here is the Webster’s Dictionary’s definition of patriotism: Patriotism is devotion to one s own country and concern for its defense. Frequently compared or contrasted with nationalism, which is devotion to one s own ethnos. So right off the bat it says â€Å"one’s devotion† to be patriotic you must be devoted to your country, you can’t say, â€Å"I guess America is okay,† no, you say â€Å"America is great and I’m going to make it even greater.† You should always be able to defend your country, some defend it in combat, others defend it on the Internet, find your way of defending America and be the best at it. Many people think that America is a white country that may have been true in the 1700’s, now we are a melting pot of racial diversity, we may be predominantly white but we are all â€Å"American.† You’re not a black guyShow MoreRelated The Impact of The Media Throughout History Essay1707 Words   |  7 Pagesnineteenth century, nations begin to show patriotism and the ideas of imperializing. In Germany of 1896, Patriotism was showed in all readable materials. â€Å"The toys and the dolls, and the fairy books which your children maltr eat in the nursery are made in Germany: nay, the material of your favorite newspaper had the same birth place as like as not.† (Williams). In 1899 before the 20th century â€Å"The White Man’s Burden† urges Americans to pick up the weight of Imperialism rule other nations for the benefitRead MoreAmerican History And Its Impact On America1107 Words   |  5 Pagesimportant to the health and progression of their nation. So may played a critical part in shaping this nation into what it is today. Even though many would love just to focus on the crisis and bad decisions that some have made. Our country is considered the land of the free, land of opportunity, land of dreams coming true. We can’t let bad choices by a few select cloud who we are and celebrate the great achievements we have made together as a nation. To do so would be to make a mockery out of theRead More Dominate Cultural Patterns of Switzerland Essay896 Words   |  4 Pagesare, at times, thought to be arrogant. The Swiss are more thoughtful and create a community of trust and loyalty. Like each state in the United States, the Swiss cantons have their own constitution, legislative, executive, and judiciary branch. Patriotism and loyalty are established by military service. According to the reference book, Culturgram, â€Å"every physically fit male serves in the Swiss Army. They train on occasion and keep their gun and uniform at home-always ready to form a militia to defendRead MoreOutline Of Benjamin Franklin s Leadership2229 Words   |  9 Pageswhere he criticized important political events and people. He also wrote influential essays that supported the American way of life. During the early 18th century, Philadelphia along with Boston were centers of American ideas and principals that the nation ultimately built its foundation upon. Franklin was able to spread his ideas through the many newspapers he worked for and wrote in, such as the renowned Pennsylvania Chronicle. (US History) Along with writing in newspapers, Franklin was able toRead MoreIndustrial Re volution Impact on the French Revolution1310 Words   |  6 Pagesas new social classes, but France stayed the same after the 18th century. Both revolutions occurred in the later eighteenth century and subverted an existing monarchial government as well as creating ripe conditions for constitutionalism and deep patriotism. They both changed many peoples lives and lead to better life for many. They both changed the world in many different ways for the better and helped the world become a better place. There are different causes from political to religious, economicRead MoreEssay on Was Stalin a Success?1295 Words   |  6 PagesStalin now trusted Hitler and was caught completely by surprise in 1941 when Hitler suddenly invaded the Soviet union. The credit for victory over the Nazis to the Russian people, not Stalin as the Russians were motivated by a wave of Patriotism with them fighting for survival against an enemy who wanted to wipe them out. Finally Stalin can be blamed for the Cold War, which started of the arms race, which had an enormous economic cost to Russia as they concentrated purely onRead MoreColonialism Of Afric A Continent Dependent On International Aid1826 Words   |  8 Pagesthe pros; but there were constructive contributions as well that have to be considered. When examining the effects of colonialism you must analyze it from a historical context. Colonization by definition is the exertion of power of a nation over another weaker nation. It is the seizing of control of a feebler governance by violence, influence, and political presence. By the very definition one entity enjoys the spoils of another meaning there will be a disadvantage experienced. Colonialism in AfricaRead MoreEvents in 1945-1980 that Affected the United States History Essay2029 Words   |  9 Pagesequal protection to its people and how it helps benefit both civilians and the nation itself. On social occasions this could affect the United States history because it is solely based on how the people will react and respond to a certain topic, action, or movement. Their opinions may differ depending on where they stand, on how they look at it from their perspective in their belief on morals, religion, or sense of patriotism to the United States. Advancements in technology af fect the nation’s historyRead MoreCreation of Sony3221 Words   |  13 Pageshow these 2 talented and skilled visionaries wanted to bring Japan from its post war defeat to leading triumphing nation. Ibuka and Morita were both passionate about electronics, but Morita felt another burning desire to help change the image of Japan in the eyes of the world. He saw a defeated Japan and believed that thru their company, they could help restore Japan to a triumphant nation once again. This vision for their country Japan started being implanted into the vision of their new companyRead MorePopulation Problem in Bangladesh14871 Words   |  60 Pages? Kescribe some of his qualities, ? specially his behaviour with the students, ? his general nature, and ? how he helps the students with their lessons My Idea of a Good Teacher A good teacher is the person who is committed to work for building a nation. I know a good teacher named Mr. N. Haq. His is B.A. B-Ed. He is fond of his young children. An ideal or a good teacher is fond of his young learners and helpful to them in making their lesson interesting and preparing their house work. He always

Mental Health Service Delivery and Philosophy

Question: Discuss about the Mental Health Service Delivery and Philosophy. Answer: Australia has been known to spend a huge amount of money on an annual basis for supporting individuals with mental illness. Mental health services in the country are comprised of a diversified and complex network of service providers and care settings, with overlapping and mixed responsibilities for funding, expenditure and service delivery (Sodhi?Berry et al., 2014). It is highlighted in the recent past that the mental health service delivery and philosophy in Australia has witnessed a major change since pre-deinstitutionalisation and the advent of the Recovery Framework in the country. The present essay critically analyses the impact of this measure on the mental health of individuals of the country with mental illness as well as on the consumer experience. The essay has the focus on what mental health services were delivered before the deinstitutionalisation and the general idea of what the Recovery Framework is and how its implementation has been considered in Australia. The essa y is supported by a rich pool of evidence from the relevant field. Deinstitutionalisation is the process of replacement of long-stay psychiatric hospitals with provision for community mental health services that are less isolated in nature. The process of deinstitunalisation acts in two distinct ways; the first focuses on reforms brought about in the mental hospitals processes for the reduction of reinforcement of hopelessness, helplessness and maladaptive behaviour, and the second focuses on the reduction of the population size of mental institutes through the release of patients and shortened stays. Australian mental health care sector has adopted this policy of deinstituionalisation in the last three decades, and the process still continues, however, at a slower rate (Rosen et al., 2014). Goldman (2014) has highlighted that a major argument for deinstitutionalisation is the financial expediency disagreement suggesting that community care can be more cost effective when compared to institutional care. Recovery is a representation of a new paradigm in the arena of mental health services that has come up in the last two decades, bringing transformational changes in the process of care delivery. It derives from different disparate bodies of knowledge and research. Studies have shown that individuals with serious mental illness show clinical improvements with the passage of time. Approaches resting upon recovery method puts up a chance to apply a transformative conceptual framework for culture and services in the sector. What lies at the core of this culture is the insights and lived experiences of the individuals suffering from mental health issues. The Recovery concept is associated with individuals who describe their experiences and affirm own identity beyond the constrictions of the diagnosis made (Slade et al., 2014). The National Framework for recovery-oriented mental health services in Australia supports high quality recovery-oriented service practice and delivery that is consi stent is nature on a national basis. The framework is responsible for describing the main capabilities and the practice domains required for the mental health workforce in order to operate as per the recovery approach of care. Guidance is also provided by the framework on tailoring recovery-oriented services for responding to the diversity of individuals suffering from mental health issues. The development has been emphasized by exclusive consultation, research and lived experience. The recovery concept has been incorporated on an initial basis in the National Mental Health Plan 2003-2008 within the theme of prevention and promotion of mental health illness. The recent National Mental Health Policy 2008 adopts an approach that undertakes a whole of government feature (Piat Sabetti, 2009). Consistent research has indicated the high rate of mental illness in the community and the impact on the lives of individuals suffering from mental illness as well as their family members and carers. The government has suitably identified the concern and focused on different policies for addressing the issues. Prior to the deinstitutionalisation and the Recovery Framework, mental health counsellors had been working mainly with individuals who struggled with challenges like developmental issues and marital conflict but were healthy. Individuals with mental illness were put in healthcare settings and were dealt at an institutional level. The deinstitutionalisation legislation brought a section of people into the society that exhibited major important symptoms of mental disturbances. This proved to be a challenge for the health system as well as the mental health counsellors (Cleary et al., 2014). Mechanic et al., (2013) identify that deinstitutionalisation of the healthcare settings and decamping of certain mental health care services has a vital impact on the mental health system as well as the patients, counsellor and all the agencies. For patients who suffer from serous mental illness, it is a significant challenge to learn to live in a community setting and difficult to triumph over the challenge. Shen and Snowden (2014) argue that the advantages for deinstitutionalisation have been traced in the professional literature, that holds true for Australia too. The benefits can be attributed to the better quality of life outside the institutions and independence achieved by the clients, reduction in needs for psychotropic medication and increased adaptability to change and increased socialisation. Though the concept of deinstitutionalisation may seem to be beneficial in theory, in practice it may fail to be beneficial. It may not work out to be as good as planned. Individuals w ho are supposed to be benefited by the process of deinstitutionalisation may become homeless, victimised and isolated. Individuals released from the institutions may exhibit deteriorated conditions, and loss of lives may also become an issue. Kliewer et al., (2009) has suggested that the community, in general, is afraid of the individuals who suffer from mental illness as they are thought to be dangerous. This certain notion often leads to victimisation, stigmatisation, rejection and harassment. Support for these individuals is, therefore, less, and they are found to be at an increased risk of self-harm. In place of getting absorbed in to the community, individuals with mental illness trade the isolation of healthcare settings for the isolation of home. It has been indicated by many studies that individuals with mental illness are victims of crime and violence at a much higher rate. Wexler (2013) in this regard states that an additional challenge due to deinstitutionalisation is the incarceration of the patients with mental illness. Studies exploring the connection between crime and homelessness and deinstitutionalisation have suggested a statistically noteworthy correlation between homelessness and deinstitutionalisation and a more significant relationship present between criminal activity and deinstitutionalisation. It can be concluded that deinstitutionalisation, though provides freedom, does not work to solve the issues for the prerequisite of mental health care services. The recovery approach adopted by Australia is beneficial for the community as it recognises the importance of lived experience and successfully provides a chance for exchange of skills, knowledge and expertise. The approach challenge traditional and customary notions and concepts by breaking down most of the conventional demarcation between health care professionals and patients. Within this paradigm, all individuals are respected for the strength and experience they had and showed dignity (McGorry et al., 2013). At the end of the discussion, it can be concluded that deinstitutionalisation and provision for Recovery Framework in the country of Australia are having a profound impact upon the care services provided and the counselling profession. Though the development of deinstituionaliatin and incorporation of mental health care services into the Australian community is to be encouraged, the major challenges that it brings along cannot be neglected. Mental health care professionals are being forced to give an appropriate response to the change brought about in the health care sector, and they are striving to gain additional skills and competencies for addressing the new needs. All failures pertaining to deinstituionalisation are a result of errors in implement models of care and support. Mental health services are to be improved in future in Australia and aftercare components are to be given more attention. References Cleary, M., Jackson, D., Hungerford, C. L. (2014). Mental health nursing in Australia: resilience as a means of sustaining the specialty.Issues in mental health nursing,35(1), 33-40. Goldman, H. H. (2014). Community psychiatry in the United States 50 years after the Community Mental Health Centers Act.Epidemiology and psychiatric sciences,23(1), 1. Kliewer, S. P., Melissa, M., Trippany, R. L. (2009). Deinstitutionalization: Its Impact on Community Mental Health Centers and the Seriously Mentally Ill.Alabama Counseling Association Journal,35(1), 40-45. McGorry, P., Bates, T., Birchwood, M. (2013). Designing youth mental health services for the 21st century: examples from Australia, Ireland and the UK.The British Journal of Psychiatry,202(s54), s30-s35. Mechanic, D., McAlpine, D. D., Rochefort, D. A. (2013).Mental health and social policy: Beyond managed care. Pearson Higher Ed. Piat, M., Sabetti, J. (2009). The development of a recovery-oriented mental health system in Canada: What the experience of commonwealth countries tells us.Canadian Journal of Community Mental Health,28(2), 17-33. Rosen, A., OHalloran, P., Mezzina, R., Thompson, K. S. (2014). International trends in community-oriented mental health services.Community-Oriented Health Services: Practices Across Disciplines, 315. Shen, G. C., Snowden, L. R. (2014). Institutionalization of deinstitutionalization: a cross-national analysis of mental health system reform.International journal of mental health systems,8(1), 47. Slade, M., Amering, M., Farkas, M., Hamilton, B., O'Hagan, M., Panther, G., ... Whitley, R. (2014). Uses and abuses of recovery: implementing recovery?oriented practices in mental health systems.World Psychiatry,13(1), 12-20. Sodhi?Berry, N., Preen, D. B., Alan, J., Knuiman, M., Morgan, V. A. (2014). Pre?sentence mental health service use by adult offenders in Western Australia: Baseline results from a longitudinal whole?population cohort study.Criminal Behaviour and Mental Health,24(3), 204-221. Wexler, D. B. (2013).Mental health law: Major issues(Vol. 4). Springer Science Business Media.

Animal abuse free essay sample

Whether an animal did something to make you mad or upset, you are going through a rough time, or simply just because you want to, animal abuse is wrong in every way and our society should have more stringent laws against it. Many people take animals for granted and animal abuse is something people see and hear about all of the time, yet in today’s society people tend to turn a blind eye on it. Every animal deserves the right to live just as us humans do. An animal is a living being that feels pain just like we do. A society that tolerates animal cruelty may as well tolerate cruelty against humans. â€Å"Animals obviously cannot have a right of free speech or a right to vote because they lack the relevant capacities. But their right to life and to be free of exploitation is no less fundamental than the corresponding right of humans. We will write a custom essay sample on Animal abuse or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page † (Franklin 1) Although animals cannot speak to us or give their opinions, they do have the right to have a life free of abuse just like humans do. Some people believe that animals are not able to feel as much pain as a human could, therefore causing them to not feel as much guilt or shame over animal cruelty, when in reality, they feel pain just like we do. They just don’t have the voice to show it. â€Å"†¦substantial scientific evidence demonstrates that most, if not all, vertebrates, including all mammals, birds, reptiles, and fish, as well as many invertebrates, such as cephalopods and crustaceans, feel pain. † (Akhtar 7) Most people don’t tend to think that eating meat such as beef, pork, and chicken has anything to do with animal abuse, when in reality it does. In factory farms where they keep the animals before killing them, the animals have to live in a world full of abuse. Pigs, for instance, are killed by getting slammed into the concrete ground head first or by being tossed into bins of poisonous gasses while slowly suffering to death if they are sick or do not grow fast enough. Animals in these factory farms suffer in various ways such as getting their throats slit or being cramped into tight spaces, causing them to suffer depression or insanity. People don’t realize that before that meat they are eating became food on their plate, it was an animal that once suffered abuse, not just calmly put to sleep. If you are against animal abuse, but still eat meat with no guilt, all you are doing is paying someone else to do it for you. These animals don’t have any choice but to fall into these terrible living conditions the day they are born. As humans, doing things such as simply eating meat should not have to make us feel guilty. Our society needs more strict laws against all animal cruelty. For example, there should be more stringent laws on how animals get treated in factory farms before they become our food. The laws against animal abuse just overlooks what goes on in factory farms when really, they shouldn’t. Seeing or knowing an animal is being abused should not be acceptable like it is in some cases today. Although anti-cruelty laws exist in all U. S. states and territories, often, only the most serious cases generate sufficient sympathy and evidence to warrant prosecution, and gaining convictions may be very difficult. (â€Å"Facts About Animal Abuse and Domestic Violence†) While usually domestic animal abuse, abuse to animals such as dogs or cats, is only looked into, all other animal abuse should be closely watched too, such as abuse to animals like turtles, iguanas, birds, and fish. Most people wouldn’t get caught or go to jail for just abusing animals like that because most of the time it is just overlooked, when really they should be getting in the same amount of trouble as if it were a dog or a cat. Animal abuse should never be okay in any situation, therefore our society needs better laws protecting the animals in this world. If we don’t speak for these animals without a voice, then who will? Works Cited Animal Abuse and Domestic Violence. Animal Abuse and Domestic Violence. N. p. , n. d. Web. 12 Oct. 2013. . This website is about animal abuse and domestic violence toward animals. It explains the relationship between animal and interpersonal abuse, effects of animal abuse on victims of abuse, and laws governing animal abuse and domestic violence. Facts About Animal Abuse Domestic Violence. Facts About Animal Abuse Domestic Violence. N. p. , n. d. Web. 12 Oct. 2013. . This website talks about the facts of animal abuse and domestic violence. They explain why it matters and they talk about the state animal cruelty laws. Akhtar, Aysha. Animals and Public Health: Why Treating Animals Better Is Critical to Human Welfare. Basingstoke: Palgrave Macmillan, 2012. 7. Print. In this book, the author provides a cogent and balanced argument for the importance of accepting the intimate relationship between humans and other animals for our own health, that of other animals, and of the planet. Akhtar, Aysha. Animals and Public Health: Why Treating Animals Better Is Critical to Human Welfare. Basingstoke: Palgrave Macmillan, 2012. 7. Print. This book gives us a clear critique of what contemporary philosophers have to say about the moral rights of animals.

John Marshall and his influence on the supreme court essays

John Marshall and his influence on the supreme court essays John Marshall had a significant impact on the development of the Supreme Court during his term as Chief Justice. Many of the cases he worked on helped to define the Constitution, and also many laws. They set precedent for the Supreme Court laws and customs still followed today. However his obvious political conflict with Thomas Jefferson and the opinions of his colleagues regarding his court decisions caused him to be severely criticized throughout his judicial career. John Marshall was born to well educated parents in Prince William County, Virginia and was the oldest of fifteen children. In the American Revolution, he served as an officer from 1775-1781. Marshall served in the Virginia House of Delegates on and off from 1782-1790 and also from 1795-1796. President George Washington offered him several political positions, but unfortunately financial problems prevented him from accepting office in any of them. Before his days with the Supreme Court, Marshall served several terms in the state assembly and the executive council. He also helped to ratify the Constitution and was involved in the infamous XYZ Affair. After his work with the XYZ Affair, John Marshall had gained immense popularity and also the sufficient funds to pay off his mortgage debt. He served in political offices until he went to the Supreme Court. Shortly after declining a nomination from President John Adams in 1800 for Secretary of War, Marshall agreed to become Secretary of State. The next year he was chosen by President Adams to become Chief Justice on January 20, 1801. This was undoubtedly the most important presidential act of President John Adams, given the incredible imprint left by Marshall on the American Supreme Court. Ironically, his first act as Chief Justice was administering the presidential oath to Thomas Jefferson, who was his political rival as well as his cousin. However, President Jefferson did experience feelings of relief at the fact ...

An exegetical study of Genesis 32 verses 22-32 Essay

An exegetical study of Genesis 32 verses 22-32 - Essay Example and have prevailed.† 29Then Jacob asked him and said, â€Å"Please tell me your name.† But he said, â€Å"Why is it that you ask my name?† And he blessed him there. 31Now the sun rose upon him just as he crossed over Penuel, and he was limping on his thigh. 32Therefore to this day, the sons of Israel do not eat the sinew of the hip which is on the socket of the thigh, because he touched the socket of Jacob’s thigh in the sinew of the hip. (New American Standard Bible) The account of Jacob’s wrestling match at the ford of Jabbok is, admittedly, a rather difficult passage to interpret because of the surrealism of the occurrence: In the middle of the night, Jacob decides to send his wives and children and their possessions over the ford (vv. 22-23); from out of nowhere, a man appears and wrestles with Jacob who, for some reason, is left behind or stays behind on the other side of the ford (v. 24); the match goes on for an extended period, that is, until daybreak (v. 24), and Jacob demands for a blessing when the man tries to disengage (v. 26); right there, Jacob’s name is changed to Israel, and the place is named Peniel as well (vv. 28, 30). On the surface, the meaning of the passage is not made immediately clear, for as one goes through it initially, it reads as though it is a dream sequence. However, there seems to be no concrete reason to suppose such. It seems fairly clear that there was an actual crossing that occurred (v. 22), an d that Jacob was physically hurt by the encounter (v. 31b â€Å"†¦and he was limping on his thigh.†). Hence, the passage indicates rather clearly a turning point not only in Jacob’s life, but in the consequent Israelite history, as evidenced by the effects of the nocturnal encounter (v. 32). At any rate, this particular analysis of the narrative focuses on the name changes that are apparent in the text, specifically the change of Jacob’s name to Israel, and the place of the struggle being named Peniel. Such name-changing has

Election Fraud in the USA Essay Example | Topics and Well Written Essays - 1000 words

Election Fraud in the USA - Essay Example Being a democratic state, it is of paramount importance for America that the elections must be fair, neutral and faithfully conducted. The US constitution empowers the federal government to conduct the presidential elections. Their role is, however, very questionable. In 2000, the butterfly ballots were modified with new electronic voting machines to avoid accidental votes but it failed to generate any document that proved voter’s intent to vote. Besides that, in Florida alone, a list of 50,000 ex-felons was compiled with a directive to bar them from voting but it turned out that the list had the names of almost 20,000 innocent people. That list was discarded and a new list was generated which also turned out to be flawed. Furthermore, many votes were uncounted till at the very last time. With unsatisfactory results, a recount was held which did not make much difference. According to D. Margolick, E. Peretz and M. Shnayerson, â€Å"†¦many of Florida's 67 counties "recoun ted" merely by looking at their previous tallies†¦Ã¢â‚¬  In the state of Ohio, which has always played a decisive role in presidential elections for more than a century, the results shifted dramatically in the favor of Bush. Most of the Americans living abroad did not receive their ballots or received them too late. It is alleged that many voters who applied for registration were not registered and many fake votes were cast. From the results of exit polls, it looked like Kerry would win easily as he was ahead in the polls in 10 states out of 11. It is generally the case that the outcomes of the exit polls do not deviate very much from the actual polls. Exit polls are conducted because of their brilliant accuracy. Great deviation from the exit polls means that there has been a sudden and dramatic change in the general public opinion in a very short period. The political campaigns attempted to mould the public opinion as always. In 2004, people were discontented from Bush as the y regarded him to be reason for some troubles that the Americans had. Also, in Ohio, according to Robert F Kennedy Jr, â€Å"(The officials) illegally derailed a recount that could have given Kerry the presidency.† During elections, the people at the structural level might be regarded as those who help in conducting the elections at the very basic level. Many polls were understaffed and it became difficult to keep track of the votes. A lot of news reports and analysis showed that a lot of votes casted by eligible voters were neglected and a lot of them were not registered deliberately. Their dishonest role is evident from the story of two sisters who voted in different lines. The vote in favor of Bush was counted and the one in favor of Kerry was not. If the elections were rigged, the whole system is responsible. Opinion I think that most of the allegations are credible. It is because whenever the questions were raised, for example, when media revealed that almost 20,000 of t hose enlisted in the ex-felon list were innocent, there was no negation of this fact by the higher authorities. They simply compiled another list which was also faulty. Failure to count votes in a timely manner naturally raises some objections. Also, the actual polls deviated too much from the exit polls.  

Customer Relationship Management (CRM) at Doctors Surgery

Customer Relationship Management (CRM) at Doctors Surgery Proposed Working Title Does Customer Relationship Management (CRM) build stronger bonds with the customers and help provide quality services in a doctors surgery at Camden? - A case study of NHS Research Background and Context I have chosen this topic in order to find out what are the key issues that are important for successfully running a doctors surgery. We have been seeing that there are always patient dissatisfaction and complain about the services, both clinical and non-clinical. Hypothesis The hypotheses that will be tested in this research are as follows: To analyze what aspects of CRM strategies are missing in running this doctors surgery. To identify what benefits can be attained by completely implementing CRM at PPCC To what extent the employees are playing their role according to CRM strategies. To look in various models, strategies, theories and methods that can be used to make the services effective at doctors surgery. Organisation Background – Partnership Primary Care Centre (PPCC) The Surgery has been established in 1973 for the people who are living in the housing. It was named Fairweather House Surgery. Initially it had 250 patients from the housing. Dr. Morris Davies was founder General Practitioner (GP). In 1976, Dr. Diane Rosenthal, Dr. Jonathan Rosenthal, Dr. Enid Greenbury and Dr. Wil Cupola took over from Dr. Morris Davies and this Surgery was under Camden and Islington Primary Care Trust (PCT). In 1976 Camden and Islington PCT allocated more patients and gave a practice boundary that is a catchment area. In 1976, GPs appointed a practice nurse who used to do child immunisation, dressing, and cervical smear. In 1988 Dr. Wil Cupola left the surgery and Dr. Ian Hopkinson joined the surgery as a partner and there were 8 sessions of doctors and 5 sessions of nurses. GPs decided to register more patients and in 2003 total registered patients were 1900. It was difficult to offer more services from the small premise, so GPs had several meeting with the PCT to move to a bigger building. During this time, Camden and Islington PCT divided into two and this surgery came under Islington PCT who decided to move the Surgery in a bigger premises. Meanwhile, one of the local GP died and another GP went for retirement. In 1st October of 2003, Fairweather House Surgery shifted to newly built premises and named the surgery as Partnership Primary Care Centre (PPCC). After moving to this new premise, there are now 16 consulting session of doctors, 10 nurses session and 5 health care assistant sessions. Now the total registered patient is 3300 and growing everyday. (Source: Mr. Rashidul Hasan: Practice Manager and Mrs. Heather Johnson: Ex-Practice Manager at PPCC) Services Offered at PPCC Services that are offered by PPCC are personal doctoring, urgent medical problems, out of hours emergencies, home visits, talking to a doctor or nurse on the telephone, family planning services , antenatal care , child health surveillance, screening and health promotion, travel immunisations advice, sexual health for teenagers adults, quit smoking advice, alcohol advice , advice on drug problems, test results, repeat prescription service, interpreting services, careers needs and special nurse-led clinics available that include asthma/COPD clinics, diabetic clinic, cervical smears, childhood immunisation, family planning, heart disease/stroke prevention, well person checks. (Source: PPCC leaflet) Customer Relationship Management System at PPCC The surgery uses patient data storage system called VISION that is the most popular GP data storage system in the country. It has been maintained by the company called INPS. It holds all the information about the patients who are registered with PPCC. It holds the name, date of birth, address, telephone numbers and obviously the medical information. This system is also linked with the Whittington Hospital in order to receive test results including X-rays that are transferred electronically to the surgery. Rationale for the chosen topic I have selected Customer Relationship Management (CRM) because it is one of the best and most popular methods of developing stronger bonds with customers (in this research my customers are the patients who come to the doctors surgery). It can be said that if there is no patients then there is no need of doctors surgery, that is – no patient, no business. By the implementation of CRM strategies, PPCC can become one of the role model for other doctors practices. Customer satisfaction is the core of any business and when it comes to patients, it is a must. Research Questions- Formulation of researchable questions Like all research, my research also has an objective and to achieve that objective I have prepared a researchable question. The most important question to me is: ‘How effective will be customer relationship management strategies in providing quality services in doctors surgery? I will be focussing on this question through out my analysis of this research. Some of the important concerns that will arise while answering this question are as follows: †¢ What is CRM? †¢ Usage of CRM? †¢ What are the organisational benefits of CRM? †¢ How successful CRM can be in providing quality services? †¢ To what level can customer satisfaction can be achieved? †¢ How the organisation can achieve competitive advantage by CRM? Research Aim The aim of this research is to determine the relationship between the CRM and the quality of services and does it build a stronger bond with customers. Research Objectives The main objective behind this research is to understand and identify the root cause of customer dissatisfaction with the services provided at the doctors surgery. This research will focus on the real life example of a London based doctors surgery called Partnership Primary Care Centre (PPCC). I will discuss about the implementation and benefits of CRM to PPCC. In order to achieve the above aim, the following research objectives have been set: †¢ To understand and identify the root cause of customer dissatisfaction with the services provided by the doctors surgery, †¢ To determine the variable factors that could influence customer satisfaction level, †¢ To determine how CRM can bring a positive change in the quality of service, †¢ To identify how implementation of CRM can benefits PPCC. Literature Review A literature review discusses published information in a particular subject area, and sometimes information in a particular subject area within a certain time period. For the purpose of this research, the literature review is on Customer Relationship Management (CRM). Customer Relationship Management (CRM) The better a business can manage the relationships it has with its customers the more successful it will become. In order to have a better understanding and knowledge about the customers needs and demands, customer relationship management strategies can be used. Customer relationship management (CRM) is not just the application of technology, but is a strategy to learn more about customers needs and behaviours in order to build up stronger relationships with them. As such it is more of a business philosophy than a technical solution to assist in dealing with customers effectively and efficiently. (www.xicom.biz , Accessed: 21/08/09) According to Armstrong and Kotler (2005) customer relationship management (CRM) is managing detailed information about individual customers and carefully managing customer â€Å"touch points† in order to maximize customer loyalty. CRM involves all of the corporate functions (marketing, manufacturing, customer services, field sales, and field service) required to contact customers directly or indirectly. The term â€Å"touch points† is used in CRM to refer to the many ways in which customers and firms interact. (Gray and Byun, 2001) The foundation of customer relationship management CRM is based upon identifying; understanding and being able to provide a better service to customers. CRM allows build a better relationship with customers, improving customer satisfaction and maximising profitability. It is about understanding, anticipating and responding to the exact needs of customers with a constant eye for making the services to them the best it can possibly be. The main target of CRM is to improve long-term growth and profitability through a better understanding of customer behaviour. (Source: www.customerrelationshipmanagementcrmuk.co.uk, Accessed: 21/08/09) CRM consists of three basic components: customer, relationship and management. (Roberts-Witt, 2000) Customer If there is no customer then there will be no profit now or in the future. But a good customer, who provides more profit with less resource, is always scarce because customers are knowledgeable and the competition is fierce. Sometimes it is difficult to distinguish who is the real customer because the buying decision is frequently a collaborative activity among participants of the decision-making process (Wyner, 1999). Information technologies can offer the skills to distinguish and manage customers. CRM can be thought of as a marketing approach that is based on customer information (Wyner, 1999). Relationship The relationship between a company and its customers involves continuous bi-directional communication and interaction. The relationship can be short-term or long-term, continuous or discrete, and repeating or one-time. Relationship can be attitudinal or behavioural. Even though customers have a positive attitude towards the company and its products or services, their buying behaviour is highly situational (Wyner, 1999). Management CRM is not an activity only within a marketing department. Rather it involves continuous corporate change in culture and processes. The customer information collected is transformed into corporate knowledge that leads to activities that take advantage of the information and of market opportunities. CRM required a comprehensive change in the organization and its people (Wyner, 1999). Specific software to support the management process involves: Field Service, E-Commerce Ordering, Self Service Applications, Catalogue Management, Bill Presentation, Marketing Programs, and Analysis Applications. They can be used to take the advantage of CRM, but keeping in mind that CRM is not about just technology but more about quality service. (Source: http://www.tupublicas.com/docs/12-44-15-02-2004-leyva.pdf, Accessed: 17/08/09) The core components of customer relationship management The content of a CRM strategy consists of six mutually dependent criteria (Donaldson and OToole, 2002) Emphasis on quality: if we provide poor service we will lose our customers and ultimately business. The core product alone is no longer sufficient, and service quality is considered as the key to successful business. Measure customer satisfaction but manage customer service: This implies understanding and defining the various benefits that a prospect expects prior to purchase and the management of the gap between expectations and performance after the purchase process. Invest in people: Both internal and external relationships are important. Implementation of a relationship orientation can only come from the people in the organisation understanding the objectives set and meeting the required standards. Maintaining dialogue with customers: Building long-term relationships is the key issue in CRM. Companies that listen and adapt to preferences of individual customers have a higher chance to retain them and make them loyal. Setting realistic targets and assessing performance: Organisations must have an understanding of customer views of the various elements in the offering and the elements important to each individual customer. Relationship-based interfaces: This means being in touch with both internal and external customers in a responsive and flexible manner. In practice, there is a gap between what firms do, what they should do, and what is most desirable to do. The means of communication should be adapted to the needs of the individual customer. (Donaldson and OToole, 2002) Types of Customer Relationship Management There are different variations in CRM approaches and they are all in different software packages focusing on different aspects. Some of the main types of CRM are as follows: Operational CRM Operational CRM is for â€Å"front office business processes. It interactions with customers to gather and stored customer information, so that later staff can retrieve customer information as necessary. The reasons for storing this information are as follows: Managing campaigns Enterprise Marketing Automation Sales Force Automation Sales Management System Analytical CRM Analytical CRM makes strong use of data mining and other techniques to create useful results for decision-making Analytical CRM analyzes customer data for a many reasons and they are: Designing and executing targeted marketing campaigns Designing and executing campaigns, Analyzing customer behavior in order to make decisions relating to products and services Management information system In this stage the importance of fully integrated CRM software becomes most apparent because the more information the analytical software has available for analysis, the better is the predictions and recommendations are. Sales Intelligence CRM Sales Intelligence CRM is more or less like Analytical CRM, but is intended as a more direct sales tool. Features include alerts sent to sales staff regarding: Cross-selling/Up-selling/Switch-selling opportunities Customer drift Sales performance Customer trends Customer margins Customer alignment Campaign Management Campaign management includes elements of Operational and Analytical CRM. The functions include: Target groups formed from the client base according to selected criteria Sending campaign-related material to selected recipients using various channels. Tracking, storing, and analyzing campaign statistics, including tracking responses and analyzing trends Collaborative CRM Collaborative CRM consists of a companys dealings with customers that are handled by various departments within a company, such as sales, technical support and marketing. Staff members from different departments can share information collected when interacting with customers. Collaborative CRMs main focus is to use information collected by all departments to improve the quality of services provided by the company. (Edwards, 2007) Consumer Relationship CRM Consumer Relationship System is mainly for a companys dealing with customers handled by the Consumer Affairs and Customer Relations contact centers within a company. (Source: http://en.wikipedia.org/wiki/Customer_relationship_management, Accessed: 24/08/09) Benefits of Customer Relationship Management Exceptional customer service is about being aware of customer needs and reacting to them effectively. CRM facilitates to understand, anticipate and respond to customers needs in a consistent way, through out the organization. Practicing CRM requires an efficient and integrated internal business system. Many businesses benefit from the organizational discipline CRM imposes, as well as from the technology itself. CRM will help business if we view it as a set of tools that let us do more for, and get more from, our customer. CRM can: Develop better communication channels Collect vital data, like customer details and order histories Create detailed profiles such as customer preferences Deliver instant, company-wide access to customer histories Identify new selling opportunities To better serve customers, organizations must ensure that information can be accessed through one single source throughout the enterprise. (Source: http://www.is4profit.com/business-advice/it-telecoms/crm-customer-relationship-management_2.html, Accessed: 16/08/09) Business benefits of CRM Setting customer relationship management (CRM) solution in practice requires substantial time and expense. However, there are many potential benefits. A major benefit can be the development of better relations with the existing customers that leads to: Increased sales through better timing due to anticipating needs based on historic trends, Identifying needs more effectively by understanding specific customer requirements, Cross-selling of other products by highlighting and suggesting alternatives or enhancements, Identifying which of the customers are profitable and which are not. This can lead to better marketing of the products or services by focusing on: Effective targeted marketing communications aimed specifically at customer needs, A more personal approach and the development of new or improved products and services in order to win more business in the future. Finally this leads to: Enhanced customer satisfaction and retention, ensuring that the good reputation in the marketplace continues to grow, Increased value from existing customers and reduced cost associated with supporting and servicing them, increasing overall efficiency and reducing total cost of sales, Improved profitability by focusing on the most profitable customers and dealing with the unprofitable in more cost effective ways. Once the business starts to look after its existing customers effectively, focus can be shifted on finding new customers and expanding the market. The more we know about our customers, the easier it is to identify new prospects and increase our customer base. (Source: http://www.businesslink.gov.uk/, Accessed: 16/08/09) Customer privacy is an important issue in CRM. CRM deals with large amounts of customer data throughout various touch points and communication means. The personalization process in CRM requires identification of each individual customer and collections of demographic and behavioural data, this is the very information that most customers consider personal and private. The individual organisation gets into an ethical dilemma as it wants to collect as much information as possible about each customer to further its sales. It is a must to have the customer consent to avoid any future problems. Authorized personnel should only have the access to the stored information and data. Drawbacks of CRM As of any other topic there are some negative sides about CRM. According to a research study released in March, 2001 by the Meta Group (cited in Connor 2001), between 55% to 75% of CRM projects fail to meet management objectives. However, research undertaken by CRM Guru (The Blueprint for CRM Success 2002) indicates that the failure rate of CRM projects is 35 %. About 50 % of projects get a payback within 18 months. Research Methodology The two most common methods of data collection for any research are qualitative and quantitative. It is important to define qualitative and quantitative methods. Quantitative data is the term given to data that can be quantified where as qualitative data is the term given to data based on meanings which are expressed through words and language (Anderson, 2004). Both these methods will be used to gather data and information for this research. Interviews will be conducted with the staff members to learn about their ideas and opinions on what they can add to the existing services that they provide. If possible and permitted, then a group of patients will be selected and will be interviewed about what their expectations from the doctors surgery. A questionnaire will be prepared for conducting this research which will be given to the patients who come to take service to the surgery. All these descriptive, exploratory, ethnographic, qualitative and quantitative methods will be used to fulfill the requirements of this research. Data Collection Methods This study draws on both primary and secondary data, such as past customer satisfaction levels, as well as both qualitative and quantitative data. The main focus will be on the qualitative approach as well as observation. This is because my data analysis will be based on words rather than figures. In addition to this, an interview will be conducted on a focused group of patients as primary data source. Primary Data Collection Methods Primary sources are original works of research or raw data without interpretation or pronouncements that represent an official opinion or position. Included among the primary sources are memos, letters, complete interviews or speeches (in audio, video, or written transcript formats), laws, regulations, court decisions or standards, and most government data, including census, economic, and labour data, (Cooper and Schindler, 2003). For the purpose of my research, qualitative method of data collection is more appropriate. Qualitative research is centrally concerned with the understanding rather than the measurement things (Hague Jackson, 1996). Moreover it is believe that qualitative research provides data that is open to interpretation and argue. (Brassington Pettitt, 1996). The search will use a combination of structured and unstructured questionnaires during face-to-face in-depth interview that provide a mixture of closed and open-ended questions for ease and for the acquiring opt imum data. The interviews will be with the parties, the service providers and the service receivers that is the patients. Questionnaire and Interview Questionnaire will be one of the most important approaches that would be used in this research as it provides the simplest and fastest way of primary data collection. A questionnaire will be design to handout to all interviewees and this will give me the data I need to base my theories on. Interviews will be taken to collect data in which selected participants are asked questions in order to find out about their activities, thoughts or feeling about relative issues. The sample size will be 50 plus and of both sexes and of different age groups. Secondary Data Collection Methods Studies made by others for their own purposes represent secondary data, (Cooper and Schindler, 2003). This will include both qualitative and quantitative data as well as descriptive and exploratory research. Books, magazines, articles, journals and other kinds of publications will be used to gather the data. The libraries that will be used for resources are London School of Commerce Library, the British Library, City Business Library and Online Library of University of Phoenix. As this report is a case on NHS (National Health Service), the web sites of the NHS and PPCC will be used to get information about the doctors surgery. The information gathered on the secondary research will be presented in the literature review part of this research. Data Analysis The primary data that will be gathered through questionnaire as a form of quantitative analysis will be analysed by using the Microsoft Excel spread sheet. To have a better understanding of the data, they will be presented in Pie chart and Bar charts. The findings will be also put as percentage of the total sample size. The interview will be analysed as qualitative data as there will be opinions, suggestions and views of the participants. Resource Requirements Some of the expenses that would incur during the primary data collection would be for light refreshments for the interviewees and the expenses for secondary data would be for buying the referral books, magazines, printing and binding of the research. There will be also some additional transportation cost for travelling to the libraries. Time Scale Time is a crucial element for any kind of work and I believe that the dissertation can be completed according to the following time scale. Time Scale Week Activity 1 2 3 4 5 6 7 8 9 10 11 12 Submission of the Proposal Literature Review Interviews Updating Literature Review Data Collections and Questionnaire Data Analysis First draft of dissertation Revising draft Second draft of dissertation Final editing and preparing Final report ready

hermes essay :: essays research papers

John smith  Ã‚  Ã‚  Ã‚  Ã‚   Homeric Hymn Essay In the Homeric Hymn to Hermes, the author give his audience a parable showing that through forgiveness and communication, two people can settle an argument and remain close friends.   Ã‚  Ã‚  Ã‚  Ã‚  In the beginning of the story, Hermes plots to steal his half-brother’s cattle. He carries out his deed, working carefully to conceal the identity of the thief. When he got home, he climbed into his cradle and acted like a feeble baby. His mother, Maia, saw the young child and let him know that she knew he had been up to no good. Hermes assured her that he was to be the God of thievery and that he would win honor and riches for them both among the Olympian gods. Apollo, after figuring out who the true thief was accused Hermes of the crime. Since Hermes would not admit to it, Apollo sought justice from their father Zeus. He took the child before the great god and enlightened him of his side of the story. Zeus then asked the infant what he had to say and the young one again lied about his involvement of the case. Zeus satisfies Apollo by telling Hermes to lead them to the cattle. Hermes was pleased because it appeared that he had escaped punishment from the g reat God.   Ã‚  Ã‚  Ã‚  Ã‚  After Hermes led Apollo to his cattle, the two reconcile their differences. Hermes picked up the lyre that he had made from the tortoise and played a song so well that Apollo exclaimed that he would give fifty cows for Hermes skill at playing the instrument. In exchange for the skill, Apollo promised Hermes that he would become the messenger of the gods and that he and his mother would have prominence among the immortals.

Therapeutic Hypothermia

Practice development issues around Induced Therapeutic Hypothermia (ITH) on Cardiac Arrest Patients Contents 1. Introduction 2. Pathophysiological changes during cardiac arrest and return of spontaneous circulation 3. Physiological benefits of therapeutic hypothermia 4. Guideline for induced therapeutic hypothermia after cardiac arrest 5. The UHL guideline’s goal of therapeutic hypothermia 6. Preparation, Monitoring and Supportive therapy 7. Cooling Methods 8. The relative experience 9.The role of advanced clinical practitioner and multidisciplinary approach 10. Synthesis ————————————————- 11. Conclusion ————————————————- 1. Introduction In UK, there are approximately 50,000 treated cardiac arrests, of which 5-30% of patients survive to leave the hospital e very year (Intensive Care Society, 2008). The Majority of these patients have suffered ischemic brain injury, which results in severe disability or ultimately leads to death.Until recently, there has been no intervention proving a significant reduction in the incidence of brain injury in arrest survivors; however in recent years induced therapeutic hypothermia (ITH) has been used to improve the neurological outcome of comatose patients who had return of spontaneous circulation (ROSC) after resuscitation following sudden cardiac arrest (Holden & Makic 2006). Although it is an evidence-based method, it has its own limitations and complications.The purpose of this assignment is to look at the current practice in own area, supporting national and international recommendations, review current literature and evidence-based nursing implications in caring for those patients. The physiological benefits of hypothermia, multidisciplinary approach of clinically cooled patients, practice develop ment issues around these patients and scope of advanced nursing practice will also be discussed. 2. Pathophysiological changes during cardiac arrest and return of spontaneous circulation Under ormal circumstances, the brain takes 15% of the cardiac output and consumes 20% of total body oxygen supply (Girolami, Anthony & Froch, 1999). During cardiac arrest the blood supply to the brain decreases or stops, which leads to less or no oxygen supply to the brain causing loss of consciousness. This hypoxic state in the brain can cause depletion of glucose and adenosine triphosphate store (the brain’s source of energy) (Safar, Behringer, Bottiger, et al. 2002).In hypotensive state or no blood supply state to the brain, membrane depolarize, calcium influxes, glutamate is released leading to acidosis and lipases, proteases, and nucleases are activated contributing to cerebral oedema (Warner 1997, Safar & Behringer 2003). During the spontaneous return of circulation (SROC), further dama ge to the brain can occur. This is called reperfusion injury which causes series of process involving release of iron, free radicals, nitric oxide, catecholamine, renewed excitatory amino acid and calcium shifts (Warner 1997, Safar & Behringer 2003).These series of process will result in mitochondrial damage, DNA fragmentation, and cell death (Warner 1997, Safar & Behringer 2003). This process will continue for 3days (Safar & Behringer 2003). This process of injury and subsequent recovery varies depends upon the severity of injury (Girolami et al. 1999). The severity of injury can vary from reversible injury with full recovery to global irreversible injury leading to brain death (Girolami et al. 1999). The severity of injury is dependent on the length of ischemic state and the duration of reduced blood flow (Girlami et al. 1999). 3.Physiological benefits of therapeutic hypothermia There are several research have been conducted on methods to improve neurological outcome after cardiac arrest including pharmacological approaches, methods to improve cerebral circulation and oxygenation and induced therapeutic hypothermia(Bernard, Gray,Buist et al. 2002). Induced therapeutic hypothermia was used in the treatment of head injury since 1950s. Hypothermia can be divided in to mild (33? C to 35? C), moderate (28? C to32? C), and severe (

Essay about African American History Tribute to Sojourner...

Documentary Film Analysis Worksheet History 221 – African American History Before 1877 Instructions: †¢ You will find the list of films you can choose from in the Lesson section of the course. †¢ Go to the list and pick your film. You must view the entire film. If you can’t access films because of deployment, geographic location, or other reasons, please let your instructor know so they can give you an alternate assignment. †¢ Please type you answers into this sheet. You must submit the worksheet two ways: 1) upload the worksheet as a Word document 2) cut and paste your answers into the student response box for the assignment. †¢ You must answer in complete sentences, using a short answer/paragraph format. 1. What is the†¦show more content†¦Is there a social justice message? If so, what is it? I think that the filmmakers want the audience to respond with appreciation because of all the things that Sojourner fought for, among her movements she fought against capital murder and she also fought for women’s rights. There is a Social Justice message that everyone should be treated equal no matter race or gender. 6. Did the documentary leave you with any unanswered questions? If so, what were they? This film did not leave me with any unanswered questions. This film fully informed me of the many movements that Sojourner Truth was involved in. 7. How did this film change any misconceptions or stereotypes you had about the subject matter? If so, what were they? This film did not change any misconceptions or stereotypes that I had because I didn’t have any. 8. Did the documentary leave you with any unanswered questions? If so, what were they? This film did not leave me wi th any unanswered questions. This film fully informed me of the many movements that Sojourner Truth was involved in. 9. What is the most important thing you learned from watching the film? The most important thing that I learned from watching this film was that Sojourner Truth was the first African American woman to be honored with a memorial at the Capitol. 10. Why is this film important to understanding contemporary AfricanShow MoreRelatedProject Mgmt296381 Words   |  1186 Pagessolution to this exercise can be found in Appendix One. 52 Chapter 2 Organization Strategy and Project Selection 5.* You are the head of the project selection team at SIMSOX. Your team is considering three different projects. Based on past history, SIMSOX expects at least a rate of return of 20 percent. Your financial advisors predict inflation to remain at 3 percent into the foreseeable future. Given the following information for each project, which one should be SIMSOX first priority? Should